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Giftology

John Ruhlin

Learn all about the power of Giftology - strategic gift giving that opens up doors that would otherwise have remained closed - to dramatically increase your sales.

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Customer Loyalty Loop

 Noah Fleming

The Customer Loyalty Loop looks at the psychology of customer experience and what you can do to influence your customer to continue to do business with you over and over again.

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Flip the funnel

Joseph Jaffe

It's 2013. Retention is the new acquisition. Loyalty is the new currency. Black is the new black.... whatever the advice, traditional is out and opposites are in. Joe Jaffe has the lowdown.

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Crucial Conversations

Kerry Patterson

Most human problems lie in how people behave when others disagree with them about important and emotional issues. Here's how to do it well.

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Asking Questions the Sandler Way

Antonio Garrido

A good salesperson is like a petulant child: Always asking questions. The trick however, is to ask the right questions at the right time. This summary gives us all the answers and will show you how to do this.

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Better Small Talk

Patrick King

Unlock the power of conversation with practical tips and techniques. Overcome social anxiety, connect deeply, and make meaningful connections with others.

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The 4 disciplines of execution

Chris McChesney

How do the world's top performing organisations create breakthrough results? Learn the 4 Disciplines of Execution in this aptly named book

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Financial Intelligence

Karen Berman

Unlock the power of financial intelligence and elevate your management skills with this essential guide to understanding and interpreting the numbers that matter.

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